AFFINITY MAPPING OUR INTERVIEWS
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We affinity mapped our interviews based on recurring topics that came up during discussions. We then honed in on the top pain points roommates face in their living situations, including: a need for improved communication, a way to streamline chores, and a way to promote sustainability/ cost-effectiveness.
We also learned that younger users (Early-mid 20s) need the most facilitation. We noticed our older interviewees expressed fewer co-living pain points than younger counterpoints. They explained this by saying you “figure it out the hard way” as you age.